I was carefully going over a power of attorney form for a patron before notarizing the paperwork when my coworker appeared over my shoulder. “After this, go downstairs to fix a banner printer issue.” While applying my seal to multiple sheets, a thought crossed my mind — my duties at work are quite varied. After thanking the patron, I carried my notary supplies to my office. From there I went to the Technology Center to investigate the issue. Thus began a half hour process of assisting a patron with setting up a banner print. I got to turn it into a “teachable moment” by showing her the advanced image search options that Google offers like searching by size, color, and type (photo, clipart, animation).
Afterwards, I headed back to my office to edit the training video footage I had (reluctantly) starred in earlier in the day. Periodically I’d check the Library’s Twitter and Facebook accounts while I worked. Then webmail would ding and I’d respond to whatever message I had received. Oh, yes, I also attended a meeting to plan out a program for this fall. Towards the end of the night, I fielded some questions from the Help Desk staff person on how they can handle a patron issue for next time. Next it was making a gif for the Library’s Tumblr account. Finally, I reviewed some paperwork regarding copyright and hunting down the image credits for a patron.
Why am I writing this? It’s because you may notice my #UXlibrarian posts on here have become sparse. Or as someone once told me, it’s no longer unknown work so I don’t exert as much mental energy on it. Therefore, at the end of the day I don’t feel like I had an experience which is worthy of being shared. This post is just a tiny peek at one of my days that I wouldn’t normally post about.