I’m still not feeling up to doing the full write-up, but here are some shots of the final library websites I choose to inspire our current design. How many do you know? I mounted these onto a huge corkboard and displayed them at our visual design meeting. My colleagues got distracted by Skokie’s website and really honed in on that design. I choose these websites after completing the last feedback and “hopes and dreams” interviews.
As you can see in the image below, those interviews yielded nine pages of notes. That is 228 specific comments. I know who made which comments, but I hid the column from the team indicating who precisely wanted it. The spreadsheet is a Google Sheets, but I locked the hidden column so no one else could see it. I choose this route to give our colleague reviewers a sense of privacy so they would speak candidly. At no point did our team encounter an issue where they specifically needed to know who wanted something done. Instead I would stress the points which were repeated as being an area which we needed to address.
I printed out copies of the feedback and passed them around the table for review. The columns were:
- Category: Website, Catalog, Demographic Info, Website & Catalog, General, Website & General
- Type: Dream, Easy, Repeat, Requirement
- Assigned To
I then color coded it somewhat to show what were of immediate concern (red). Offhand, I know that the new site addressed concerns about a single home for events and giving people a way to indicate interest in events. Otherwise, I’d have to sit down and see how many of the dreams we responded to.