Collapsible FAQ

A little piece of work which I’m fairly happy with is this collapsible FAQ for our new WiFi page. It’s just some Bootstrap.

Closed:

Open:

It took a few variations to figure out the best layout for it. Originally I had screenshots from a Mac, PC, iPhone, iPad, and Android phone. Then I downsized and dropped the iPad. It’s listed first here since it’s the most common iOS for our users.

Pi Day Blizzard Email

My hobby is making nice throwaway emails like this. The design is a default theme available from MailChimp. I realized later that I should have made the adult programs plural. There was a last minute change and I had to get the email out, so I missed it. There’s a lot going on in the text which I’m not 100% happy with it. Everyone likes clicking on Jen’s recommendation from Hoopla though so that’s a success.

Courtesy of Darien Library

Publicity Plan for WPA-enabled WiFi

Today we launched our new WPA-enabled WiFi which requires a password to log on. We’ve provided the password on our website, on a digital sign, and on tabletop signs throughout the Library. The publicity plan for this was quite heavy, though we scaled back some pieces in the end:

* Setup periodical reminders for the weekly events email
* As a Did You Know item in the weekly events email
* Library News (viewed on the patron’s dashboard when they log in)
* Facebook post
* Twitter post
* Update the Computers and Technology page
* Write a WiFi page for the website
* (Accidentally) Write a brief FAQ on online security (the questions initially came from the head of reference)
* Tabletop signs
* Digital sign
* Message on public computers’ login screen
* Did You Know item for the website
* Blurb on the FAQ page

The most time-consuming piece was writing the online security page. It was like a snowball — once you started writing, you’d realize that you need to define something else. In my mind, the confused faces of patrons asking “Browser?” kept pushing me to simplify and leave no details out. We’ll likely need to continue to tweak the language a little bit, but this is the starter page for online security.

2017 Candidate for LITA Director-at-Large

Surprise!

My big secret is now out! The list of other candidates for this position and Vice-President/President-Elect are available online as well. The election is March 13th through April 5th. I appreciate your consideration of my candidacy.

As you can tell from my statement, I couldn’t keep my UX soul from creeping in. The main highlights of my background include:

  • Advisory Board member for ALA Office of Information Technology Policy
  • Participation in two LITA Task Forces
  • Co-creator of the LITA 3D printing/Maker Technology Interest Group
  • Co-founder of LibUX
  • The “muscle” behind the Global Map of 3D Printers in Libraries
  • 2015 ALA Emerging Leader

Read my full list of qualifications.

I’ll be running my election stuff over at @alagoodman since my usual one has been taken over by the real world.

Wanted: Help Archiving the EPA Website

I’ve found a way to make myself useful. I’m adding pages from the EPA’s website to the Internet Archive. As such, I’ve found perhaps hundreds of pages which are not archived yet. This bookmarklet is easier to use than the official one. Why? It does it within the page w/o opening a new one.

What to Do
* Install the bookmarklet above to your browser.
* Go to a page of links (like the first one in the following section) and then CTRL + left click on all the links.
* Then go through each page clicking the bookmarklet.
* When you’re done, work your way back across each open tab by clicking the back button. Then scroll down and look for additional links + PDFs.
* Close the tabs as you work your way back across them.
* Sometimes it’ll time out so you need to hit the back button, then try the bookmarklet again.

Things to Know
* If it’s a PDF, it usually downloads to your computer. Annoying. Right now I don’t know how to get those in the Internet Archives, but hold onto them.
* If the PDF is hosted online, you can click the bookmarklet to add it to the Internet Archive.
* If the website/page doesn’t allow robot.txt, you can’t add it to the Archive.
* If you notice that you’re working through pages which have been recently archived, go find another set to go through. It’s a better use of your time to find pages which have never been archived before. These random reports haven’t gotten any IA love before.

Pages to Start With
* Air Research Products in the Science Inventory
* Science Inventory pages

If you’re interested in strategically going through the EPA site with me, let me know. We can make a plan of action to go through and get the pages in.

New Micro Report: Clicks in Weekly Events Email

I still feel like I have no idea what I’m doing in developing reports, but this week’s attempt at finding meaningful information is to send a new micro report. It goes to the Head of Adult Programming and the Children’s events coordinator. I list the top 5 events clicked on per category. My ultimate goal is to help event planners be able to better predict their audiences based upon email interactions. This is part of my strategy in reducing descriptions in weekly events emails to just titles + date. If people want to know more, they’ll click through and thus provide us with valuable information.

Now if I can get a steady pipeline from people on their attendance stats…

First Time Experience with Facebook Live

In that LJ marketing class, a speaker talked about livestreaming with Facebook Live. We talked about it at work and finally the stars aligned when I was signed up to attend Stephanie’s Bullet Journal class. She emailed me yesterday and asked if I’d like to film her presentation. Sure! You can see her video below and my notes on the experience below.

Prep Work
I over prepared by bringing up a laptop, soundproof headphones, and my phone. My intentions were to film while listening in to the stream on the computer as a quality check. It quickly became apparent that the FB Live was about 5 seconds behind the real thing which was hard to handle. I eventually closed the laptop. My phone was plugged into the laptop to sustain its power hunger for the entire hour and seven minute presentation.

Setup & Camera Movement
Stephanie sat at the end of the table and I sat on the right side of the table about two feet from her. Since our Facebook page is a business account, you have to download the Page Manager app, not the Facebook one. The live button is hidden. You need to go to your account page then click on post. From there, you have an option to choose live. It seems to default to the camera facing you.

For the most part, my elbows were drawn close to my body so I could just see her from the elbows up. When she talked about something on-screen, I’d turn the camera and then pinch in on my screen to zoom. Then I tried to be fancy and pinch out simultaneously when moving back to Stephanie herself. The footage timed out twice when it disconnected from the staff’s WiFi.

Audience Response
I was able to very slowly like people’s comments and reply. At the end of the program, around 750 people had been exposed to the Live event, 220-ish had popped in, we had 16 likes, and a handful of comments. Not bad for a first adventure!

Health Hazards
It’s hard to hold your phone that long. My hands started cramping up. The worst pain was a stitch in my right side. At times I felt like I couldn’t breathe completely. This could be because I re-aggravated my previously impinged rotator cuff on Sunday. At the end, I was very, very tired.